FAQs
NO
Registration in Masdar grants you many benefits, including:
You can search for products, services, franchise opportunities, products seeking agents, or company and factory offers and clearance sales.
You have the ability to inquire about the companies or factories listed on the platform through the Masdar team.
You can use the follow-up service, allowing you to follow suppliers you're interested in and reach out to them at any time.
You can use the free internal chat with companies and factories.
Receive the latest updates in the world of Masdar.
Participate in prize draws for competitions organized by the Masdar platform.
And many more benefits...
No, this is only available to commercial entities such as institutions, companies, factories, and so on.
Currently, there is a very big offer.
The subscription fee is 960 SAR, including VAT.
The subscription duration gives companies a full year.
Ability to add a full profile: You can add a complete profile about the company, including its overview, branches, field of work, services, contact methods, and social media pages, which will be available to the public.
Ability to add products or services: You can add the product name and description or service name and description, with the ability to add an unlimited number of products or services, which will be available to the public.
Ability to add available franchise opportunities: For example, if a company owns a restaurant brand and wants to allow others to open this brand in the same city, other cities within the country, or even internationally, with Masdar, they can easily and quickly display this franchise opportunity.
Ability to submit a request for finding an agent or distributor: With this request, you can select the product or service you're looking for an agent or distributor for, specify the countries or cities you need distributors in, and add a few small requirements. Within minutes, your request will be available to the public.
Ability to add promotions or clearances for products or services: You can add promotions for your products or services or clearance sales for items you want to get rid of. You can set the duration for the offer, and it will be automatically available to the public on the promotions and clearance page within minutes.
"Please send the following information:
Your membership name.
Contact phone number.
Reason for the incorrect payment.
Amount paid by mistake.
IBAN number of the bank account you want the refund to be transferred to.
Name of your bank. And send it to the following email: finance@mausdar.com"
Send an email with the following information:
Membership name.
Mobile number associated with the membership.
Details of the hack.
Description of how the hacker obtained the login information. And send it to the following email: legal@mausdar.com
'In case of damage, please notify the relevant authorities.'
Please provide the following information and we will review the data and verify it:
The scammer's membership name.
The scammer's name, if available.
The scammer's phone number, if available.
The scammer's bank account number, if available.
Details of the fraud incident. And send it to the following email: legal@mausdar.com
'In case of damage, please notify the relevant authorities.'
"Send an email to the following address with a description of the technical issue in the body of the email:
issue@mausdar.com
Reporting a technical issue in the Android app?
Send an email to the following address with a description of the technical issue in the body of the email:
issue@mausdar.com
Reporting a technical issue in the iPhone app?"
Please send your suggestion to the following email:
suggestion@mausdar.com
We are honored to assist you with this, but you must be a user on Masdar in order for us to serve you.
• If you are a user on Masdar, please send the following information:
The link to the company you want to inquire about.
Your membership name, and the email used must be the same as the one registered in your membership.
Send it to the following email:
legal@mausdar.com
We are honored that you are applying to be part of our team, and we kindly ask you to follow the instructions below:
Attach only your resume.
Please include the following information in the body of the email:
1- Name.
2- Nationality.
3- Age.
4- Highest academic qualification obtained (Bachelor's, Master's, PhD).
5- Your work experience in the last four years.
6- The job title you are applying for.
Send it to the following email:
recruitment@mausdar.com